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ABOUT US

OUR MISSION​

 

Our mission is to provide superior products

for the health and well-being of our customers,

inspired by the power of our planet as an

unlimited source of natural resources.

Payment and Shipping Information:

Thank you for choosing Planet Power Supplements for your online shopping needs. We aim to make your shopping experience as seamless and convenient as possible. Please review the following information regarding payment options and shipping methods:

1. Payment Options:

  • We offer a variety of secure payment options to accommodate your preferences:

    • Credit/debit cards: We accept major credit and debit cards, including Visa, Mastercard, American Express, and Discover.

    • PayPal: Easily and securely pay for your order using your PayPal account.

  • Your payment information is encrypted and securely processed to protect your privacy and ensure the security of your transactions.

2. Shipping Methods:

  • We offer reliable shipping options to deliver your order to your doorstep in a timely manner:

    • Standard Shipping: Our standard shipping option typically takes [number of days, e.g., 3-5 business days] for delivery within the contiguous United States.

    • Expedited Shipping: For faster delivery, choose our expedited shipping option, which typically takes [number of days, e.g., 1-2 business days] for delivery within the contiguous United States.

    • International Shipping: We also offer international shipping to select countries. Shipping times and rates may vary depending on the destination.

  • Once your order is processed and shipped, you will receive a shipping confirmation email with tracking information, allowing you to track your package every step of the way.

3. Shipping Costs:

  • Shipping costs are calculated based on the weight of your order, the shipping method selected, and the destination address.

  • Free shipping may be available for orders that meet certain minimum purchase requirements. Check our website or promotional offers for details.

4. Order Processing Time:

  • Orders are typically processed and shipped within  1-2 business days of receiving payment, excluding weekends and holidays.

  • Please note that order processing times may vary during peak seasons or promotional events.

If you have any questions or concerns about payment or shipping, please don't hesitate to contact our customer service team at [contact email or phone number]. We're here to assist you and ensure that your shopping experience with us is smooth and hassle-free.

Thank you for choosing Planet Power Supplements

Returns and Refund Policy:

At Planet Power Supplements we strive to ensure your complete satisfaction with every purchase. If, for any reason, you are not entirely satisfied with your order, we're here to help. Please read our Return and Refund Policy carefully to understand your options and how we can assist you.

1. Returns:

  • We accept returns within 30 days of the original purchase date.

  • To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.

  • To initiate a return, please contact our customer service team at 1 888 506 0575 or email to sales@planetpowersupplements.com to obtain a return authorization.

  • Once your return is approved, we will provide you with a return shipping label and instructions on how to return the item.

  • After we receive and inspect your return, we will issue a refund to the original payment method used for the purchase.

 

2. Refunds:

  • Refunds will be processed within 5-7 business days of receiving the returned item.

  • The refund amount will be for the purchase price of the returned item, minus any shipping charges incurred.

  • Please note that shipping costs are non-refundable, unless the return is due to an error on our part.

  • Depending on your financial institution, it may take additional time for the refund to appear in your account.

 

3. Damaged or Defective Items:

  • If you receive a damaged or defective item, please contact us immediately at 1 888 506 0575 or email to sales@planetpowersupplements.com with details and photos of the damage.

  • We will work with you to resolve the issue promptly, either by providing a replacement or issuing a refund.

 

If you have any questions or concerns about our Return and Refund Policy, please don't hesitate to contact us at [contact email or phone number]. Your satisfaction is our top priority, and we're here to assist you every step of the way.

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